Frequently Asked Questions (FAQ)

The trade show will take place on September 29, 2026, at the Centrexpo Promutuel Assurance in Drummondville, from 9 a.m. to 4 p.m.

The virtual purchasing platform will be available from September 25 at 10 a.m. through October 4 at 5 p.m.

The website www.salonrestauration.com is our official transaction platform. Each of the more than 150 exhibitors has a virtual booth there. This tool will allow you to place your orders online, both on the day of the in-person event and during the two weeks the platform is open. No paper order forms will be used on-site.

1. As the event approaches, you’ll receive an activation email to create your customer profile.
2. A second email will provide you with all the logistical details for your participation.
3. On the day of the event, come to Drummondville to enjoy the shopping experience, or simply log in to the virtual platform.

You’re welcome to join us! Simply fill out the registration form on the [Visitors] page or email us directly at conciergerie@colabor.com. A member of our team will contact you shortly.

• Major Savings: Get wholesale prices and exclusive discounts on a wide range of products to prepare for your peak season.
• Menu Solutions: Discover and sample new food items to optimize your menu.
• Direct Discussions: Take advantage of unique expertise by negotiating directly with local manufacturers, without intermediaries.

Yes. Each business can register as many shoppers as it wishes. Each user will have their own shopping cart, while also being able to view and edit the overall shopping cart for the business they represent.

It’s quick and easy. Right in the virtual kiosk of the provider you’ve chosen, click on the representative’s chat icon. The representative for that kiosk will respond to you.

Yes. Transaction data is updated automatically at least once a day. You can view the total of all your purchases at any time during the fair.

Absolutely. All Colabor representatives will have their own space and can be reached instantly using their contact information.

The event is exclusively for professionals, managers, and buyers from all market segments (restaurants, hotels, cafeterias, daycare centers, and institutions) served by Colabor throughout Quebec and New Brunswick.

The in-person event will take place on September 29, 2026, at the Centrexpo Promutuel Assurance in Drummondville, from 9 a.m. to 4 p.m.

The online registration platform will be available from September 25 at 10 a.m. until October 4 at 5 p.m.

Current Colabor suppliers can reserve their space directly with their category manager. If you are a new food supplier or a company offering related services to restaurant owners and would like to participate in our event, please fill out the registration form on the [Exhibit] page.

The website www.salonrestauration.com is our exclusive transactional platform. It allows customers and distributors to place all their orders online, both during the in-person event and during the two-week virtual opening. No paper purchase orders will be used.

• All business customers of Colabor Services Alimentaires, across all market segments and regions of Quebec.
• Non-customers and industry operators interested in learning more about Colabor’s offerings and distribution network.

• Hybrid Visibility: Meet with customers in person and remain accessible online via chat, video call, or phone.
• Enhanced Showcase: Integrate promotional materials and videos directly into your virtual booth, in addition to your physical space.
• Business Development: Expand your pool of potential customers and generate new requests for information.
• Optimized Customer Follow-Up: Send targeted follow-ups and easily manage sample shipments.

A large-scale communication plan is being rolled out across the entire industry:

Digital campaigns and targeted social media posts.

Official invitations delivered in person by Colabor representatives, followed up directly via email.

Strategic reminders in the weeks leading up to the event.

Online communication takes place via the communication icons on the platform.

Your responsibilities:

Ensure you have a sufficient number of representatives (suppliers or brokers) to provide high-quality customer service.

Clearly indicate your availability and manage your appointment scheduling. Responding immediately to requests maximizes the customer experience and boosts your sales.

Yes. You have a clickable link to track your sales results at any time. When the platform closes, you will receive a confirmation of your total sales. You can then review the information with your category manager.

We expect higher participation thanks to the hybrid format. The in-person gathering in Drummondville is the perfect setting for sealing business deals. For customers in more remote areas, the virtual platform allows them to place orders easily without having to travel.

Buyers will be able to place their orders from 10:00 a.m. on September 25 through 5:00 p.m. on October 4.

Yes. Customers can submit these requests directly through the platform. It is entirely up to the supplier or its broker to follow up on and deliver the samples.

Select the products you want to feature for the season. The only requirement is that these products must already be listed on Colabor and approved by your category manager.

Yes. Exhibitors will receive documentation on how to use the ordering platform. This presentation will provide a comprehensive overview of the system and the customer experience, and will guide you through setting up your manufacturer profile. It will be sent to you as soon as it is ready.

Absolutely. If you encounter a technical issue or have a question about using the platform, our team is available at any time at conciergerie@colabor.com or via the “Help” icon at the bottom of the screen.

No. To protect the confidentiality and integrity of each company, your competitors’ management dashboards and sales reports remain strictly private.

No, the digital sales report is centralized and generated globally for the company’s entire kiosk network.

For any sales, strategic, or logistics questions, please contact your category manager at Colabor directly.