{"id":269,"date":"2026-07-08T10:05:41","date_gmt":"2026-07-08T14:05:41","guid":{"rendered":"https:\/\/salondelarestauration.com\/faq\/"},"modified":"2026-07-14T15:15:50","modified_gmt":"2026-07-14T19:15:50","slug":"faq-en","status":"publish","type":"page","link":"https:\/\/salondelarestauration.com\/en\/faq-en\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section\n        data-block-id=\"block_82e574ac4e3a0095fe63df1e96116000\"\n    class=\"block-header-text align bg-white\"\n>\n    <div class=\"container\">\n        <div class=\"padd --small\">\n            <div class=\"wrap\">\n                <div class=\"text-center max-w-200 2xl:max-w-5xl mx-auto\">\n                    \n                                            <h1 class=\"h3 text-gray-900 font-semibold insight ghost\">\n                            Frequently Asked Questions (FAQ)\n                        <\/h1>\n                    \n                    \n                                            <div class=\"insight ghost\">\n                            Do you have any questions? We have the answers.<br \/>\r\n<br \/>\r\nSelect the category that applies to you to quickly find the information you&#039;re looking for.\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section\n         data-block-id=\"block_f8911934473e98b7e5191a56830f9bd3\"     class=\"block-accordions align bg-white\"\n>\n    <div class=\"container --small\">\n        <div class=\"padd\">\n            <div class=\"wrap\">\n                \n                                    <h3 class=\"h5 font-semibold text-gray-900 text-center insight ghost\">\n                        Colabor Visitors and Customers\n                    <\/h3>\n                \n                \n                                    <div class=\"accordion-group mt-10\">\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-0-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-0\"\n                                >\n                                    Where and when will the 2026 Colabor Restaurant Industry Show take place?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-0\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-0-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>The trade show will take place on September 29, 2026, at the Centrexpo Promutuel Assurance in Drummondville, from 9 a.m. to 4 p.m.<\/p>\n<p>The virtual purchasing platform will be available from September 25 at 10 a.m. through October 4 at 5 p.m.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-1-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-1\"\n                                >\n                                    If the event is held in person, what is the purpose of the virtual platform?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-1\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-1-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>The website <a href=\"https:\/\/www.salondelarestauration.com\/en\/\" target=\"_blank\" rel=\"noopener\">www.salonrestauration.com<\/a> is our official transaction platform. Each of the more than 150 exhibitors has a virtual booth there. This tool will allow you to place your orders online, both on the day of the in-person event and during the two weeks the platform is open. No paper order forms will be used on-site.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-2-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-2\"\n                                >\n                                    My representative has already registered me. What else do I need to do?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-2\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-2-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>1. As the event approaches, you\u2019ll receive an activation email to create your customer profile.<br \/>\n2. A second email will provide you with all the logistical details for your participation.<br \/>\n3. On the day of the event, come to Drummondville to enjoy the shopping experience, or simply log in to the virtual platform.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-3-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-3\"\n                                >\n                                    I want to participate, but I&#039;m not yet a Colabor customer. What should I do?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-3\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-3-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>You&#8217;re welcome to join us! Simply fill out the registration form on the [<a href=\"https:\/\/salondelarestauration.com\/visiteurs\/#form\" target=\"_blank\" rel=\"noopener\">Visitors<\/a>] page or email us directly at <a href=\"mailto:conciergerie@colabor.com\" target=\"_blank\" rel=\"noopener\">conciergerie@colabor.com<\/a>. A member of our team will contact you shortly.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-4-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-4\"\n                                >\n                                    What are the specific benefits of participating in the Colabor Fair?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-4\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-4-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Major Savings: Get wholesale prices and exclusive discounts on a wide range of products to prepare for your peak season.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Menu Solutions: Discover and sample new food items to optimize your menu.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Direct Discussions: Take advantage of unique expertise by negotiating directly with local manufacturers, without intermediaries.<\/li>\n<\/ul>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-5-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-5\"\n                                >\n                                    There are several of us interested in purchasing from the same store. Can we place separate orders?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-5\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-5-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>Yes. Each business can register as many shoppers as it wishes. Each user will have their own shopping cart, while also being able to view and edit the overall shopping cart for the business they represent.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-6-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-6\"\n                                >\n                                    How can I chat with an exhibitor-supplier on the platform?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-6\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-6-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>It&#8217;s quick and easy. Right in the virtual kiosk of the provider you&#8217;ve chosen, click on the representative&#8217;s chat icon. The representative for that kiosk will respond to you.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-7-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-7\"\n                                >\n                                    Will I be able to track my purchase reports in real time?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-7\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-7-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>Yes. Transaction data is updated automatically at least once a day. You can view the total of all your purchases at any time during the fair.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-8-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-8\"\n                                >\n                                    Will my Colabor representative be available during the trade show?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-8\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-8-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>Absolutely. All Colabor representatives will have their own space and can be reached instantly using their contact information.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-9-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-9\"\n                                >\n                                    Who exactly is the Restaurant Trade Show aimed at?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-9\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_f8911934473e98b7e5191a56830f9bd3-9-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>The event is exclusively for professionals, managers, and buyers from all market segments (restaurants, hotels, cafeterias, daycare centers, and institutions) served by Colabor throughout Quebec and New Brunswick.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n    \n\n<section\n         data-block-id=\"block_4727416bf9713169e5fcfcdfaf8437b3\"     class=\"block-accordions align bg-white\"\n>\n    <div class=\"container --small\">\n        <div class=\"padd\">\n            <div class=\"wrap\">\n                \n                                    <h3 class=\"h5 font-semibold text-gray-900 text-center insight ghost\">\n                        Suppliers &amp; Exhibitors\n                    <\/h3>\n                \n                \n                                    <div class=\"accordion-group mt-10\">\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-0-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-0\"\n                                >\n                                    Where and when will the Colabor 2026 Restaurant Trade Show take place?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-0\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-0-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>The in-person event will take place on September 29, 2026, at the Centrexpo Promutuel Assurance in Drummondville, from 9 a.m. to 4 p.m.<\/p>\n<p>The online registration platform will be available from September 25 at 10 a.m. until October 4 at 5 p.m.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-1-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-1\"\n                                >\n                                    How do I reserve a booth space at the Drummondville fair?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-1\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-1-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>Current Colabor suppliers can reserve their space directly with their category manager. If you are a new food supplier or a company offering related services to restaurant owners and would like to participate in our event, please fill out the registration form on the [<a href=\"https:\/\/salondelarestauration.com\/en\/exhibitors\/#form\" target=\"_blank\" rel=\"noopener\">Exhibit<\/a>] page.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-2-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-2\"\n                                >\n                                    If the event is held in person, what is the purpose of the virtual platform?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-2\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-2-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>The website <a href=\"https:\/\/www.salondelarestauration.com\/en\" target=\"_blank\" rel=\"noopener\">www.salonrestauration.com<\/a> is our exclusive transactional platform. It allows customers and distributors to place all their orders online, both during the in-person event and during the two-week virtual opening. No paper purchase orders will be used.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-3-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-3\"\n                                >\n                                    Who is the target audience for the Restaurant Trade Show?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-3\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-3-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">All business customers of Colabor Services Alimentaires, across all market segments and regions of Quebec.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Non-customers and industry operators interested in learning more about Colabor\u2019s offerings and distribution network.<\/li>\n<\/ul>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-4-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-4\"\n                                >\n                                    What are the benefits of participating for a supplier or exhibitor?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-4\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-4-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <ul>\n<li><strong>Hybrid Visibility:<\/strong> Meet with customers in person and remain accessible online via chat, video call, or phone.<\/li>\n<li><strong>Enhanced Showcase:<\/strong> Integrate promotional materials and videos directly into your virtual booth, in addition to your physical space.<\/li>\n<li><strong>Business Development:<\/strong> Expand your pool of potential customers and generate new requests for information.<\/li>\n<li><strong>Optimized Customer Follow-Up:<\/strong> Send targeted follow-ups and easily manage sample shipments.<\/li>\n<\/ul>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-5-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-5\"\n                                >\n                                    How are visitors invited to the fair?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-5\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-5-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>A large-scale communication plan is being rolled out across the entire industry:<\/p>\n<p>Digital campaigns and targeted social media posts.<\/p>\n<p>Official invitations delivered in person by Colabor representatives, followed up directly via email.<\/p>\n<p>Strategic reminders in the weeks leading up to the event.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-6-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-6\"\n                                >\n                                    How can suppliers follow up with customers?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-6\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-6-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>Online communication takes place via the communication icons on the platform.<\/p>\n<p><strong>Your responsibilities:<\/strong><\/p>\n<p>Ensure you have a sufficient number of representatives (suppliers or brokers) to provide high-quality customer service.<\/p>\n<p>Clearly indicate your availability and manage your appointment scheduling. Responding immediately to requests maximizes the customer experience and boosts your sales.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-7-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-7\"\n                                >\n                                    Can we generate a real-time order report during the event?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-7\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-7-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>Yes. You have a clickable link to track your sales results at any time. When the platform closes, you will receive a confirmation of your total sales. You can then review the information with your category manager.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-8-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-8\"\n                                >\n                                    What are the expectations regarding customer participation rates?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-8\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-8-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>We expect higher participation thanks to the hybrid format. The in-person gathering in Drummondville is the perfect setting for sealing business deals. For customers in more remote areas, the virtual platform allows them to place orders easily without having to travel.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-9-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-9\"\n                                >\n                                    How long exactly does the show last for customers?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-9\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-9-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>Buyers will be able to place their orders from 10:00 a.m. on September 25 through 5:00 p.m. on October 4.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-10-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-10\"\n                                >\n                                    Is it the supplier&#039;s responsibility to handle customers&#039; requests for advertising or samples?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-10\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-10-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>Yes. Customers can submit these requests directly through the platform. It is entirely up to the supplier or its broker to follow up on and deliver the samples.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-11-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-11\"\n                                >\n                                    What products should we feature at our booth?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-11\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-11-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>Select the products you want to feature for the season. The only requirement is that these products must already be listed on Colabor and approved by your category manager.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-12-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-12\"\n                                >\n                                    Will we be able to see a demo of the platform before the event?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-12\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-12-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>Yes. Exhibitors will receive documentation on how to use the ordering platform. This presentation will provide a comprehensive overview of the system and the customer experience, and will guide you through setting up your manufacturer profile. It will be sent to you as soon as it is ready.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-13-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-13\"\n                                >\n                                    Will there be technical support available for exhibitors during the trade show?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-13\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-13-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>Absolutely. If you encounter a technical issue or have a question about using the platform, our team is available at any time at <a href=\"mailto:conciergerie@colabor.com\" target=\"_blank\" rel=\"noopener\">conciergerie@colabor.com<\/a> or via the \u201cHelp\u201d icon at the bottom of the screen.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-14-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-14\"\n                                >\n                                    As a supplier, will I have access to the pages and purchase orders of other exhibitors?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-14\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-14-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>No. To protect the confidentiality and integrity of each company, your competitors&#8217; management dashboards and sales reports remain strictly private.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-15-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-15\"\n                                >\n                                    If there are multiple representatives for the same supplier, is the sales report broken down by representative?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-15\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-15-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>No, the digital sales report is centralized and generated globally for the company&#8217;s entire kiosk network.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    \n                            <div class=\"accordion insight ghost\">\n                                \n                                <button\n                                    type=\"button\"\n                                    id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-16-label\"\n                                    class=\"accordion-header text-lg md:text-xl lg:text-2xl font-semibold text-primary flex justify-between w-full text-left\"\n                                    aria-expanded=\"false\"\n                                    aria-controls=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-16\"\n                                >\n                                    Who should I contact if I have any other questions about the fair?\n\n                                    <i class=\"angle fa-regular fa-angle-down text-gray-500\"><\/i>\n                                <\/button>\n\n                                \n                                <div id=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-16\" class=\"accordion-body\" role=\"region\" aria-labelledby=\"accordion-block_4727416bf9713169e5fcfcdfaf8437b3-16-label\">\n                                    <div class=\"pb-5 sm:pb-8\">\n                                        <div class=\"generic-content\">\n                                            <p>For any sales, strategic, or logistics questions, please contact your category manager at Colabor directly.<\/p>\n\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n    ","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-269","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions (FAQ) | Colabor Restaurant Show<\/title>\n<meta name=\"description\" content=\"Do you have a question about the 2026 Colabor Fair in Drummondville? 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